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SUCCESS PROFILE
Paragon Scientific Corporation -- A major resource for bio-pharmaceutical and specialty healthcare products to healthcare providers and patients as well as supplier of computer network/systems integration and data/voice cabling to Austin, Texas businesses.


Paragon Scientific Corporation

Paragon is one of the largest suppliers of blood derivative products in the United States. Founded in 1993, it has become a major resource for customers due to its responsiveness to customer needs. For example, services at the company's Pharmasays.com division are creating revolutionary ways in which chronic therapies are managed at home. Another division, Paragon Healthcare, is a home-delivery pharmacy that helps families of chronic care patients recovers a sense of independence, choice and trust. A third division, Paragon Systems Integration, which was established in 1996, provides network/systems integration and data/voice cabling to many Austin, Texas businesses. More than just a network provider, Paragon provides excellent service after the sale and listens to customers to enable them to design computer-based solutions.

"ConnectSouth is a company of bright people who know how to put the customer's needs first. It's great to have a service provider who is there when we need them."

Uwe Blab, Vice President of Systems Integration
Paragon Scientific Corporation



Business Challenge

Before switching to ConnectSouth, it was nearly impossible for Paragon to get technical support from its previous network provider. The customer service was described as very bad and Paragon was cautious about selecting another network provider. They knew they needed a company that was responsive to their needs and available whenever there was a technical issue.

Solution from ConnectSouth

With a new T-1 line, backed by excellent customer service from ConnectSouth, Paragon has high-speed access to the Internet. ConnectSouth has become a technical solutions partner for Paragon and now provides all of the company's Internet connectivity, hosts its Web pages and provides domain name services (DNS) translation.

Bottom Line

Paragon has the network speed and technical support they need to keep pace with the intense business demands of their industry.

Contact ConnectSouth or Paragon Scientific Corporation

For more information about ConnectSouth products and services, call 877-665-7703. To learn more about Paragon Scientific Corporation, call 800-887-3377 or visit www.paragonscientific.com.
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