Paragon is one of the largest suppliers of blood derivative products in the United States. Founded in 1993, it has become a major resource for customers due to its responsiveness to customer needs. For example, services at the company's Pharmasays.com division are creating revolutionary ways in which chronic therapies are managed at home. Another division, Paragon Healthcare, is a home-delivery pharmacy that helps families of chronic care patients recovers a sense of independence, choice and trust. A third division, Paragon Systems Integration, which was established in 1996, provides network/systems integration and data/voice cabling to many Austin, Texas businesses. More than just a network provider, Paragon provides excellent service after the sale and listens to customers to enable them to design computer-based solutions.

"ConnectSouth is a company of bright people who know how to put the customer's needs first. It's great to have a service provider who is there when we need them."

Before switching to ConnectSouth, it was nearly impossible for Paragon to get technical support from its previous network provider. The customer service was described as very bad and Paragon was cautious about selecting another network provider. They knew they needed a company that was responsive to their needs and available whenever there was a technical issue.

With a new T-1 line, backed by excellent customer service from ConnectSouth, Paragon has high-speed access to the Internet. ConnectSouth has become a technical solutions partner for Paragon and now provides all of the company's Internet connectivity, hosts its Web pages and provides domain name services (DNS) translation.

Paragon has the network speed and technical support they need to keep pace with the intense business demands of their industry.