Privacy Statement -- ConnectSouth

Types of Information We Collect

When you establish an account with ConnectSouth, certain contact information is collected such as your name, address, and phone number, as well as specific payment information, including a credit card number. When using ConnectSouth’s services, our systems record information about your session, such as the dates and times of use, and the specific Internet address assigned to you. We also record requests you make for information on our products and services, as well as, any responses you provide to our customer surveys. Billing records are kept of your payment history and communications you have with ConnectSouth's support team. Except in extraordinary circumstances (when we receive a court order, to protect the company's rights or property, or in emergencies where someone's safety is at risk), ConnectSouth does not keep track of what sites you visit when you are using the service.

Why We Collect the Information

The information we collect is used to contact you concerning your account, the type of service available to you and to inform you of operations about our company. We use your email address to fulfill your information or service requests and to notify you of new products and services we offer. Payment information is used to validate your identity and to bill you for the services and products you order. Information on your online sessions is used to allocate system resources and to ensure compliance with ConnectSouth’s Terms of Service Agreement and helps the ConnectSouth support team to diagnose server problems and perform site administration.

Data Security

ConnectSouth will protect the confidentiality of its customers' information, account information and personal communications to the fullest extent possible and consistent with the law and the legitimate interests of ConnectSouth, its partners, its employees and other customers of ConnectSouth's services. To protect the loss, misuse, and alteration of information that is collected from customers, ConnectSouth has appropriate physical, electronic, and managerial procedures in place.

Sharing Subscriber Information with Third Parties

ConnectSouth will not share or disclose information regarding its subscribers except (i) when we receive legal process such as a court order; (ii) when reasonably necessary to protect the company's rights or property; (iii) in emergencies where someone's safety is at risk; or (iv) when you have permitted us to share this information with a third party for a special offer or other marketing activity. A request for permission will be clearly identified with the default that you do not accept third party marketing.

You should be aware, however, that any information that you disclose in a public space such as a chat room, bulletin board, or personal Web site, is freely available to anyone else visiting that space. ConnectSouth cannot safeguard any personally identifiable information you disclose in these locations, nor can it ensure that information you voluntarily supply to third parties remains private. Please review the privacy policies of third party sites you frequent to ensure that your privacy preferences are respected.

Links from Our Website

Please note that our web site contains links to other sites. We are not responsible for the privacy practices or the content of these sites. ConnectSouth makes no representation whatsoever regarding the content of any other web sites that you may access from ConnectSouth’s web site. When you access a non-ConnectSouth web site, please understand that it is independent from ConnectSouth and that ConnectSouth has no control over the content on that web site. A link to a non-ConnectSouth web site does not mean that ConnectSouth endorses or accepts any responsibility for the content or use of such web site.

Information about “Cookies” and How They Are Used

A "cookie" is a small data file that certain Web sites write to your hard drive when you visit them. A cookie file can contain information such as a user ID that the site uses to track the pages you've visited, but the only personal information a cookie can contain is information you supply yourself. A cookie can't read data off your hard disk or read cookie files created by other sites.

Most browsers are initially set up to accept cookies. If you'd prefer, you can set yours to refuse cookies or to alert you when cookies are being sent. However, it is possible that some parts of certain websites will not function if you do so.

We use cookies to gather information about your preferences as you navigate through the ConnectSouth website. This helps us determine the usefulness of our information during your visit, and to see how effective our navigational structure is in helping users reach that information. We do not correlate this information with data about individual users, nor do we share this information or sell it to any third party.

	PRIVACY STATEMENT As a valued customer of ConnectSouth, your privacy is important to us. As a result, we have established certain policies and procedures for handling the gathering of and transfer of customer information. The purpose of this document is to inform you on how we may use that information, the choices you have regarding our use of, and your ability to correct or limit the transfer of your personal information. ConnectSouth is strongly committed to respecting your privacy and recognizes the need to protect and manage your "Personal Information."

		Our Policies and Procedures

		Types of Information We Collect When you establish an account with ConnectSouth, certain contact information is collected such as your name, address, and phone number, as well as specific payment information, including a credit card number. When using ConnectSouth’s services, our systems record information about your session, such as the dates and times of use, and the specific Internet address assigned to you. We also record requests you make for information on our products and services, as well as, any responses you provide to our customer surveys. Billing records are kept of your payment history and communications you have with ConnectSouth's support team. Except in extraordinary circumstances (when we receive a court order, to protect the company's rights or property, or in emergencies where someone's safety is at risk), ConnectSouth does not keep track of what sites you visit when you are using the service. Why We Collect the Information The information we collect is used to contact you concerning your account, the type of service available to you and to inform you of operations about our company. We use your email address to fulfill your information or service requests and to notify you of new products and services we offer. Payment information is used to validate your identity and to bill you for the services and products you order. Information on your online sessions is used to allocate system resources and to ensure compliance with ConnectSouth’s Terms of Service Agreement and helps the ConnectSouth support team to diagnose server problems and perform site administration. Data Security ConnectSouth will protect the confidentiality of its customers' information, account information and personal communications to the fullest extent possible and consistent with the law and the legitimate interests of ConnectSouth, its partners, its employees and other customers of ConnectSouth's services. To protect the loss, misuse, and alteration of information that is collected from customers, ConnectSouth has appropriate physical, electronic, and managerial procedures in place. Sharing Subscriber Information with Third Parties ConnectSouth will not share or disclose information regarding its subscribers except (i) when we receive legal process such as a court order; (ii) when reasonably necessary to protect the company's rights or property; (iii) in emergencies where someone's safety is at risk; or (iv) when you have permitted us to share this information with a third party for a special offer or other marketing activity. A request for permission will be clearly identified with the default that you do not accept third party marketing. You should be aware, however, that any information that you disclose in a public space such as a chat room, bulletin board, or personal Web site, is freely available to anyone else visiting that space. ConnectSouth cannot safeguard any personally identifiable information you disclose in these locations, nor can it ensure that information you voluntarily supply to third parties remains private. Please review the privacy policies of third party sites you frequent to ensure that your privacy preferences are respected. Links from Our Website Please note that our web site contains links to other sites. We are not responsible for the privacy practices or the content of these sites. ConnectSouth makes no representation whatsoever regarding the content of any other web sites that you may access from ConnectSouth’s web site. When you access a non-ConnectSouth web site, please understand that it is independent from ConnectSouth and that ConnectSouth has no control over the content on that web site. A link to a non-ConnectSouth web site does not mean that ConnectSouth endorses or accepts any responsibility for the content or use of such web site. Information about “Cookies” and How They Are Used A "cookie" is a small data file that certain Web sites write to your hard drive when you visit them. A cookie file can contain information such as a user ID that the site uses to track the pages you've visited, but the only personal information a cookie can contain is information you supply yourself. A cookie can't read data off your hard disk or read cookie files created by other sites. Most browsers are initially set up to accept cookies. If you'd prefer, you can set yours to refuse cookies or to alert you when cookies are being sent. However, it is possible that some parts of certain websites will not function if you do so. We use cookies to gather information about your preferences as you navigate through the ConnectSouth website. This helps us determine the usefulness of our information during your visit, and to see how effective our navigational structure is in helping users reach that information. We do not correlate this information with data about individual users, nor do we share this information or sell it to any third party.

	ConnectSouth reserves the right to make changes to this policy. If you have any questions about this privacy policy, please send them via e-mail to privacy@connectsouth.com. For more information on privacy policies, please visit http://www.privacychoices.org.